Cleaning & Maintenance Management magazine, August 2014

dentials before being transported to the golf course on shuttle buses The 18 hole golf course was divided into three zones where the cleaning crews were assigned Three cleaners were assigned to the front nine holes with their six grandstands while 10 cleaners tended to two zones covering the back nine holes where dozens of hospitality tents two permanent club buildings and seven grandstands were located Once inside the golf course cleaning crews used golf carts to remove refuse and walkie talkies to communicate with their supervisors Trash receptacles around the grandstands concession stands and hospitality tents were checked a minimum of twice daily Crews continually checked the hospitality tents and suites where deliveries were made throughout the day and night and were constantly involved with picking up litter around the course Crews were also alerted to expect the unexpected Since the golf course wasnt lighted evening crews were required to navigate between hospitality tents and other venues in the dark They were also on call to remove packing materials and boxes whenever there were unannounced deliveries to these venues The final day of the tournament saw 34354 spectators in attendance setting a record for the highest daily attendance at any sporting event in Omahas history A Bicycle Race Early planning was also a requirement at Hawkeye Community College in Waterloo Iowa when it was chosen as an overnight stopover for thousands of cyclists participating in the Des Moines Registers Annual Great Bicycle Ride Across Iowa RAGBRAI Preparation for RAGBRAI involved careful coordination of janitorial services with Hawkeye officials beginning two months prior to the event Since the event was held during summer break the community college was able to dedicate most of its 25 member custodial staff to providing a wide range of assistance wherever needed Prior to the event custodial crews constructed temporary water fountains and provided plumbing fixtures so that portable showers could be brought in to be used by the cyclists who stayed in tents or campers on campus grounds Cyclists with special needs who required air conditioning were also housed inside a building kept open for their use Golf carts and all terrain utility vehicles were used to transport supplies to RAGBRAIapproved vendors and cyclists and to empty trash receptacles placed at pre determined locations throughout the campus Cleanup crews were also on call throughout the event bringing ice to cyclists with strained muscles or injuries An Overnight Event Cleanup crews also participate in the annual Relay for Life of Black Hawk County which is held at Hawkeye Community College to raise money for the American Cancer Society During the event cancer survivors and their families set up tents in the campus courtyard where various activities are held including live music food vendors a relay and fireworks that last well past midnight Custodial staff remain on site throughout the night to keep trash containers emptied and to assist participants wherever needed Diane McCutcheon is district manager for the Omaha office of FBG Service Corporation which is among the largest employee owned companies in the nation and a pioneer in responsible cleaning practices for more than 50 years A Nebraska native McCutcheon holds a degree in business administration and has more than 15 years of professional experience in sales and marketing to her position managing the largest district office for FBG Tom Montgomery CBSE is the district manager of the Cedar Rapids District where he oversees a full line of facility maintenance services including Lawn care and snow removal fleet maintenance HVAC event set up including RAGBRAI facility director remodels and energy reduction strategies For more information visit www FBGServices com www CMMOnline com 39 An FBG cleaner on the golf courses 13th hole Images courtesy of FBG Service Corporation